Student Troubleshooting
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Getting Started
- Choosing a Section
- How to Register with Shadow Health
- DCE Minimum System Specifications
- DCE Useful Tips and Tricks
- Student Introduction Video
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FAQ
- What is the Proficiency Level?
- How do I pause my assignment?
- How is Education & Empathy scored?
- Why does my assignment say "Not Assigned"?
- What is the score on my assignment?
- What are the Post Exam activities?
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Tutorials
- Care Plan
- How to end patient exam
- Selecting Differential Diagnoses
- Allow Third-Party Cookies in Chrome
- Prebrief Instructions
- Comprehensive Assessment: Exam Plan instructions
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Student Navigation
- Time Spent in Assignment
- How do I see my results?
- Experience Overview Page
- Assignment Overview
- Course Overview
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Troubleshooting
- Clearing the Cache in Google Chrome
- Survey not submitting
- How to whitelist Shadow Health in Mcafee Antivirus software
- Assignment not loading
- Reconnecting error message
- Can't scroll on assignment page
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Windows
- Audio issues in Edge
- Disable Windows 10 S Mode
- Change microphone volume (Windows 10)
- Enable Microphone on Windows
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macOS
- Audio issues in Safari
- Upgrading your OS X installation
- How to adjust microphone volume (macOS)
- Enable Microphone on macOS
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Speech to Text
See All Articles -
IT & Legal
- A Starting Point
- Accessibility Standards
- CIS Compliance for AWS
- Frequently Asked Questions by Customer IT and Legal Departments
- License Terms and Longevity
- LTI Integration