Student Troubleshooting
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Getting Started
- How to Register with Shadow Health
- DCE Minimum System Specifications
- DCE Useful Tips and Tricks
- Student Webinars
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FAQ
- What are the Post Exam activities?
- How do I save my lab pass?
- How to get a refund for your Shadow Health product license
- How do I perform physical assessments?
- How do I test my network connection?
- Where do I document my findings?
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Tutorials
- Allow Third-Party Cookies in Chrome
- Prebrief Instructions
- Comprehensive Assessment: Exam Plan instructions
- Reopen attempt
- Turn In attempt
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Student Navigation
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Troubleshooting
- How to Fix Black Screen in Assignment
- Enable Hardware Acceleration in Chrome
- Out of Memory error
- Confirmation Email troubleshooting
- "You need a browser that supports WebGL" error
- Re-enable WebGL in Firefox
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Windows
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macOS
- Audio issues in Safari
- Upgrading your OS X installation
- How to adjust microphone volume (macOS)
- Enable Microphone on macOS
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Speech to Text
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IT & Legal
- A Starting Point
- Accessibility Standards
- CIS Compliance for AWS
- Frequently Asked Questions by Customer IT and Legal Departments
- LTI Integration
- Privacy Policy