Issue
- no sound in assignment
Environment
- Windows or Mac computer
- Any assignment
Resolution
- Restart computer
- Make sure you are performing a Restart, not a Shut Down
- Try another audio output
- We recommend using headphones. If you have been using headphones, try switching to another pair or test your computer's speakers
- If switching output works, it could be a setting in that output or a hardware problem
- Check that the volume is not muted on computer
- Look at Volume Mixer and make sure browser isn't muted
- Pull up audio on another site to test computer's volume in general
- YouTube is the easiest way to check this
- If using Edge or Safari, switch to Chrome or Firefox
- For more info on Edge, click here
- For more info on Safari, click here
- Verify that computer meets the minimum system specifications
- To find out, click here
- Update audio drivers
Cause
There are many reasons why audio can malfunction in assignments, from your computer not running properly, to audio settings, to hardware issues.