Mon - Fri
9:00AM - 9:00PM ET
Sat - Sun
12:00PM - 9:00PM ET
Phone: (800) 860-3241
Submit a request
Shadow Health Help Desk
How to Register with Shadow Health
DCE Minimum System Specifications
DCE Useful Tips and Tricks
What are the Post Exam activities?
How do I save my lab pass?
How to get a refund for your Shadow Health product license
How do I perform physical assessments?
Where do I document my findings?
How do I check my computer specifications?
See all 15 articles
Comprehensive Assessment: Exam Plan instructions
Turn In attempt
Confirmation Email troubleshooting
How do I test my network connection?
"You need a browser that supports WebGL" error
Re-enable WebGL in Firefox
Re-enable WebGL in Chrome
Starting a Remote Support Session
Change microphone volume (Windows 10)
Enable Microphone on Windows
How to adjust microphone volume (macOS)
Enable Microphone on macOS
Speech to Text
Speech to Text error messages
Using Speech to Text
How do I access the Faculty Asynchronous Training?
How to access Faculty Resource Center
Add Faculty to your Course
IT & Legal