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  1. Shadow Health Help Desk
  2. Student Troubleshooting
  3. Troubleshooting

Troubleshooting

  • Clearing Browser Cache
  • How to establish a remote connection
  • Send Prescription
  • Clearing the Cache in Google Chrome
  • Survey not submitting
  • How to whitelist Shadow Health in Mcafee Antivirus software
  • Assignment not loading
  • Reconnecting error message
  • Can't scroll on assignment page
  • Course is closed
  • Assignment flickering
  • How to whitelist Shadow Health in Kaspersky Antivirus Software
  • Extra characters in the address bar
  • No Sound in Assignment
  • How to Fix Black Screen in Assignment
  • Enable Hardware Acceleration in Chrome
  • Out of Memory error
  • Confirmation Email troubleshooting
  • "You need a browser that supports WebGL" error
  • Re-enable WebGL in Firefox
  • Re-enable WebGL in Chrome
  • Starting a Remote Support Session
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